OUR COMMITMENTTo Cleanliness

With the COVID-19 situation still evolving, and with the associated questions prompted by the virus, we wanted to share with you the steps we are taking to keep our guests and team members safe and healthy, as that is the number one priority for our hotels and company.

CDC approved

Disinfecting & Sanitizing Products
  • Hospital grade disinfectant
  • High touch objects
  • Social distancing
  • Dedicated team
  • staff safety protocol
  • Take out and delivery
Mask Policy

Fully Vaccinated individuals will no longer be required to wear a mask in our public areas. 

inn_at_500_best_premier_king_balcony 1

Guestrooms and

Public Space Care
  • - Our housekeeping team does a thorough clean ensuring all surfaces are cleaned utilizing hospital-grade disinfectant, paying special attention to high-touch areas such as phones, door, cabinet and bathroom handles, light switches, coffee maker buttons, and countertops.
  • -Your health and safety are of utmost importance to us, so in an effort to limit contact during your stay, daily housekeeping service will not be provided automatically. If you would like to request housekeeping service, please contact us at 208-227-0500 or by email at frontdesk@innat500.com. For stays that are a bit longer, we will provide housekeeping service automatically on the 3rd day of your visit.
  • - Frequently utilized items (TV remote, pen, ice tongs, wine bottle opener and note pads) are sanitized and placed in a sealed plastic bag before use.
  • - All deliveries will be made via the contactless butler pantry in each guestroom.
  • - Hand sanitizing stations abound
sanitizing program awards best of housekeeping
AAA Inspector´s Best Of Housekeeping

Introduced in 2019, AAA’s "Inspector's Best of Housekeeping" award recognizes AAA-inspected hotels that receive the highest possible scores for cleanliness and condition. Hotels awarded the Inspector’s Best Of Housekeeping designation significantly surpass expectations, as measured during comprehensive, on-site inspections.

AMENITIES, services

And Sanitation

The safety measures and guidelines outlined by local and national health authorities that we are following mean that some amenities and services that are listed online may differ from what we are currently offering. We have listed a few of those changes here, but please contact us for additional information or with any questions you might have. Additionally, we have implemented the following precautionary measures and sanitation standards:

CHECK-IN

Enjoy complimentary wine or beer while you are checking in at our front desk. To help mitigate the travel of airborne pathogens, a plexiglass barrier has been installed at each check-in station.



SHUTTLE SERVICE

Complimentary airport and in-town (within a 5-mile radius of the hotel) shuttle service may be pre-arranged on a first-come, first-serve basis by calling 208-227-0500 

FITNESS CENTER

The fitness room is available to use 24/7.



ROOM SERVICE

Only packaged products are available in our pantry at this time. Guests are provided with a list of available items they may select from to be delivered to their contactless butler pantry. Room service is available for:
Breakfast from Monday to Friday from 7:00 am to 10:00 am, Saturday and Sunday from  9:00 am to 12:00 pm
Dinner, every day from 5 pm to 9 pm, and Saturday & Sunday brunch from 9 am to 12 pm.

HOUSEKEEPING

Your health and safety are of utmost importance to us, so in an effort to limit contact during your stay, daily housekeeping service will not be provided automatically. If you would like to request housekeeping service, please contact us at 208-227-0500 or by email at frontdesk@innat500.com. For stays that are a bit longer, we will provide housekeeping service automatically on the 3rd day of your visit.

OUR CANCELLATION

Policy and FAQ

Our flexible cancellation policy allows reservations to be canceled up to 48 hours prior to arrival. Cancellations within 48 hours prior to arrival* will be charged one-night room and tax.

No shows will be charged first night's room and tax. Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies. If you have any questions regarding your new or upcoming travel plans, please contact us at 208-227-0500.

*Unless otherwise indicated via a special promotion or package